When preparing for a customer meeting, practicing is essential. And to truly make a difference, those practices need to be tailored to each seller’s skill level and repeated until it sticks. AI role plays with adaptive game mechanics are extremely valuable in making training both effective and engaging, ensuring that sellers will keep coming back for more.
Meeting Sellers Where They Are
Effective training starts where the learners are, not where the organization wants them to be.
AI role plays should adapt to the individual abilities of each seller, offering challenges that match their current skill level and progressively become more challenging as they improve. This personalized approach ensures that every seller, regardless of their starting point, finds value in the training.
Avoiding Frustration and Boredom
Training that’s too hard makes sellers give up; training that’s too easy makes them tune out. Training that sellers perceive as too easy or not relevant to them makes training feel like an attack on their competence and a waste of time, when they could be selling.
Adaptive AI role plays strike the perfect balance, ensuring that every session is a valuable learning experience.
How does this work?
Adaptive game mechanics adjust the difficulty of practice conversations based on the seller’s performance. As sellers get better, the challenges increase, keeping the training engaging and motivating.
When sellers begin and they need coaching in the conversation, the conversation training should adjust, offering support as mistakes are made, in order to get the most out of the learning and coaching experience.
Conversational mastery requires repetition that adds new challenges when learners are ready while continuing to reinforce what has been learned.
When training is both challenging and achievable, sellers are more likely to stay engaged and committed. This continuous engagement helps reinforce learning, break bad habits, and build new skills, all of which are crucial for real-world success.
Keep Sellers Coming Back
The sense of progress and accomplishment they get from conquering increasingly difficult scenarios makes the training enjoyable and rewarding. In sales courses I teach, I often overhear aspiring sellers tell me role playing is addicting when using RNMKRS, but before we had the technology, young sellers would avoid role playing when possible with trips to the bathroom.
The Science behind Adaptive Game Mechanics and Learning
Training programs that adapt to the learner’s level are effective in promoting engagement and long-term retention of skills because training that is not reinforced is forgotten. AI role plays with adaptive game mechanics are revolutionizing sales training by giving sellers unique training experiences never available to them before at scale.
By meeting sellers where they are and providing tailored challenges, these training sessions ensure that sellers are encouraged, learning, and improving. Adaptive training keeps learners engaged, promoting improvement and success.
Simply put, investing in adaptive AI role plays means investing in the long-term success and satisfaction of your sales team.