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The Forgetting Curve & Memory

The Forgetting Curve & Memory

Despite significant investment in sales-training programs worldwide, nearly 70% of the information provided is very likely forgotten within a day and another 10% or more is...

The Sales Conversation Rule of 30

The Sales Conversation Rule of 30

Sellers need to practice a conversation 30 times before they begin to master it. Yes, 30 times. An analysis of more than 700,000 sales training role play conversations revealed...

The Practice Paradox

The Practice Paradox

Sales leaders understand that practice and real-world customer interactions are vital to maximizing sellers' potential. This theory proposes that more practice leads to better...

Active Listening

Active Listening

Sales Conversation and Attention.  What’s More Important - Giving It or Getting It? One of the greatest gifts you can give to anyone is the gift of attention. - Jim...